Privacy policy

1. General Provisions

1.1. This Privacy Policy (hereinafter the “Policy”) has been developed in accordance with the Law of the Republic of Kazakhstan “On Personal Data and Their Protection” dated May 21, 2013 No. 94-V and defines the procedure for processing and protecting personal data of Platform Users.

2. Data Processed

2.1. The Operator processes the following personal data:

a) surname, name, patronymic (if available);

b) email address;

c) contact phone number;

d) payment and transaction data;

e) technical information (IP address, browser type, cookie data);

f) legal entity information (name, TIN/BIN, address): when registering a legal entity.

3. Processing Purposes

3.1. Personal data is processed for:

a) fulfilling obligations under the User Agreement;

b) User identification;

c) ensuring the operation of the personal account and conducting settlements;

d) sending notifications about services, changes in terms, and promotions;

e) improving the quality of services;

f) compliance with the requirements of the legislation of the Republic of Kazakhstan.

4. Data Protection

4.1. The Operator takes organizational and technical measures to protect personal data from unauthorized access, destruction, alteration, blocking, copying, and distribution.

4.2. The Operator does not transfer personal data to third parties without the User's consent, except in cases directly provided for by the legislation of the Republic of Kazakhstan.

5. User Rights

5.1. The User has the right to:

a) receive information about the processing of their personal data;

b) request correction, blocking, or destruction of personal data;

c) withdraw consent to the processing of personal data.

5.2. To exercise these rights, the User sends a written request to the Operator.

6. Data Storage

6.1. Personal data is stored for the duration of the User Agreement and for 5 (five) years after its termination, unless a different period is established by the legislation of the Republic of Kazakhstan.